Shipping & returns

Shipping information

We do not ship to P.O. boxes or APO/FPO addresses.

We currently ship to customers in the United States, United Kingdom, Australia, and Canada.

Shipping time

Myntavie processes all orders within 1–2 business days.

Once dispatched, your parcel travels on a fully tracked express service with the following estimated delivery windows (business days):

United States: 4 – 8 days
United Kingdom: 4 – 8 days
Australia: 6 – 12 days
Canada: 7 – 13 days

Peak-season surges or remote delivery areas may add a few extra days.

Shipping rates

We offer free shipping on every order to all destinations listed above.

Tracking

All orders include tracking information, emailed within 48 hours of shipment.

Customs & duties

Most packages clear customs without additional fees. Where import duties, taxes, or brokerage charges apply, these are assessed by the destination country and are the responsibility of the recipient.

Lost or stolen packages

In cases of exceptional delay or loss in transit, we will replace or refund your order free of charge. If tracking shows the parcel held at a local post office, please contact the carrier first; if the issue persists, reach out to us.

Orders with incorrect shipping addresses are not eligible for reshipment or refund.

My order hasn’t arrived

If you have not received your order within 30 days of dispatch, email support@myntavie.com for a refund or free reshipment.

Taxes

We collect sales tax where required by law in the United States. International customers may be responsible for duties or VAT according to their country’s regulations.